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MasterFile Hosted Services
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MasterFile on your own in-house server
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- No initial software costs. All inclusive, monthly subscription cost per user includes software, management, and technical support fees.
- Requires annual commitment, quarterly subscription, 2 user minimum.
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- Must own or purchase MasterFile and Lotus Notes licenses for each user.
- Annual technical support fees.
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- Must own or purchase server hardware.
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- Server is managed by experts in secure data centres.
- Backups are done daily.
- Software and hardware upgrades are managed.
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- You must manage your hardware and software -- perform backups and user administration, handle hardware failures and software/hardware upgrades, etc. – or use an IT consultant to manage it for you at extra cost.
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- Hardware and network connectivity redundancy as well as backup power supplies ensure high up-times.
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- Server hardware and connectivity to internet will most likely not have redundancy so failures will result in down time.
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- Network security for internet connectivity is handled professionally and is part of the service. Mobile users can access MasterFile databases at home, on the road or in the office.
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- For mobile users to be able to access MasterFile databases over the Internet, you need to configure Domino server using one of our self-help videos.
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- Work off-line -- you get full, unrestricted MasterFile functionality when disconnected from the server and one click encrypted, fully bi-directional synchronization when you're back on-line.
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- Work off-line -- you get full, unrestricted MasterFile functionality when disconnected from the server and one click encrypted, fully bi-directional synchronization when you're back on-line.
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- Dependant on MFHS for service and support. Optional response time packages include 4 hours, same business day, or end of next business day levels.
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- Immediate response if you have internal IT staff in case of any issues.
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- MFHS provides your organization an isolated Domino environment accessible only through Domino's legendary security and encryption to control and set access specific to your organization.
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- You have full control over the server and who can access it.
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