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If you have technical questions or issues with MasterFile, or to report a problem, please contact us. We're happy to hear from you.
Contact Technical Support: Click here
Technical Support via
North American telephone support: 1.604.331.0535
Hours: Mon. - Fri., 9 am to 5 PM Pacific Time
Or, if you want quick answers to common questions, please check one of the following help resources available on our website:
- Video tutorials show you, step by step, how easy everyday tasks are in MasterFile.
- Just the Facts, our newsletter with tips, suggestions and MasterFile best practices.
- FAQ for answers to frequently asked questions.
- MasterFile User Manual with dozens of quick, step by step, "try it" tutorials.
If you have purchased MasterFile, click here to book your free 60 minute one-on-one webinar training session.
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